FAQS
You Asked, We Answered
Where is my order?
We aim to deliver all orders within 5 - 7 working days and you should receive a shipping confirmation email as soon as your item is despatched. If you haven't received your order after this time or have any questions please don't hesitate to use the contact us form and will respond within 24 hours.
What is your return policy?
If you are not totally satisfied with your personalised gift you can return to us for a full refund within 14 days. Items must be returned in the original condition they were purchased and customers are responsible for the return shipping fee. This does not affect your statutory rights.
Do you have a next day delivery option?
Unfortunately we are unable to offer next day delivery.
Do you deliver overseas?
Unfortunately we don't currently deliver overseas however we are hoping to in the near future.
What are the payment options?
Currently we accept Paypal and all main debit/credit card providers
Do you offer gift cards?
We don't currently offer gift cards.
If you can't find what you are looking for please contact us and we will be happy to assist.